To increase the number of members qualified to NVQ2. This will manifest itself in the following ways. In 2012 we had 50% of staff that have achieved this qualification. In 2013 we had 75% of staff qualified to NVQ2. In 2014 we had 85% of staff that have achieved this qualification. By the end of 2015 we aim to have 99% of staff that have achieved NVQ2. We will do this through regular contact with our preferred training provider, by accessing funding through social services and by ensuring qualified staff support their colleagues who are undertaking the qualification. (see training and development log)
To ensure our occupancy rate remains at 95%. We are aware that we can run a viable home on 65% occupancy, however by maintaining current good practice in terms of induction, training and development,
care of residents, upholding our philosophy of care and adhering to our current legislation, we are confident that we can remain at 95% occupancy.
We are fully aware that we are required to adhere to the Health and Social Act 2008, Regulations 2010, new legislation for 2014 and the C.Q.C. Registrations Regulations 2009. Currently we are familiarizing ourselves with the requirements and then we shall involve staff at a level appropriate to their role. We shall check knowledge and understanding through team meetings and supervisions and check our compliance through C Q.C.
Standards and quality of care within the home. We will maintain and improve on this by ensuring that staffs actively promote the vision, beliefs and values of the home as demonstrated in our Philosophy of care. That our people are willing to take on all the responsibilities required of them. That our staff willingly implements the policies of Abbeywood and raise areas where more clarity need to be given. That people are aware of their contribution to achieving the business plan through team meetings and supervision.
That people give and seek feedback on performance and that communication on the whole is strong. That people take responsibility for their actions and that respect for people exists at all times. Finally our people will maintain at all times the integrity and reputation of the home and will behave in a manner befitting our culture. This is ongoing.
Ultimately by implementing all of the above we can provide the highest standards of care on an ongoing basis.